FAQs

Do you have a business centre?

Yes, we do. It is located at the lobby level.

Is early check-in or late check-out available?

Yes, subject to availability and additional charges.

Are visitors allowed in the rooms?

Yes, a maximum of two visitors are allowed between 8:00 AM and 9:00 PM. After 9:00 PM, guests may meet visitors in the lobby

Do you have a dormitory for drivers?

Yes, we do.

Do you have a travel desk or airport/railway station transportation service?

No, we do not have a travel desk and do not provide shuttle or transfer services.

How many restaurants are there in the hotel?

2, Pateo - Restobar at lobby level (67 covers), The Turtel -rooftop Restobar (60 Covers)(T Level).

What are the breakfast timings and venue?

Breakfast is served at Pateo (lobby level) from 7:30 AM to 10:30 AM.

What are the restaurant and bar timings?

11:00 AM to 11:00 PM.

Is there any outdoor or open dining area?

Yes, our rooftop restaurant at T-Level offers open-air dining.

Is in-room dining available 24-hour?

Yes, but only a limited menu is available from 10:30 PM to 10:00 AM.

Are the restaurants open 24-hour?

No, the restaurants operate from 11:00 AM to 11:00 PM.

Is there a facility for packed breakfast or takeaway food?

Yes, we do offer this. Please dial extension “6” for the menu and details.

Is outside food allowed?

No.

Do you provide print or photocopy services?

Yes, at ₹10 per copy.

Do you have a fitness centre?

Yes, our gym is located on the B2 level. Timings: 6:00 AM to 9:00 PM.

Do you have a swimming pool?

Yes, we have a rooftop swimming pool at T-Level.

Are swimming costumes available at the hotel?

Yes, available with housekeeping on a chargeable basis.

Is the swimming pool temperature-controlled?

No, as it is outdoors.

Is valet parking available?

Yes.

Is there an in-house laundry?

Yes.

Do you have a parlour/salon?

No.

Is the hotel pet-friendly?

No, pets are not allowed on the premises.

Do you have smoking rooms?

Yes, available on the first floor.

What is the distance from the airport?

8–9 km / approximately 25 minutes.

What is the nearest railway station?

Chandigarh Railway Station at 6 km / approximately 20 minutes.

Can you recommend nearby restaurants?

Lucky Dhaba, Pirates of Caribbean – Pub, Scotland Yard – Pub, Pal Dhaba.

Which is the nearest shopping mall?

Paras Downtown and Cosmo Mall.

Which is the nearest cinema?

PVR, Cosmo Mall, Zirakpur.

What are the main market areas in the city?

Sector 19 Market, Sector 26 Market, Elante Mall.

How far is the Industrial Area from the hotel?

Approximately 8–9 km.

How Many categorise and types of room in hotel ?

There are 3 categories in this hotel:
1. Executive Room
2. Premium Room
3. Suite
4. Executive Twin Room

what is the room size in your hotel ?

1. Executive Room: 280 Sq. Ft
2. Premium Room: 315 sq. ft.
3. Suite: 420 sq. ft.
4. Executive Twin Room: 280 Sq. Ft

What type of bed do you have in your hotel & what is the size of the bed?

We have king size bed in our rooms.

Do you have a Spa ?

Yes, we do have a Spa at B2 Level. Timings are from 10 am to 8 pm.